FAQ

Do I need to enroll?

Yes.
You need to enroll first for Virtual Classroom for the authorized access.
You must sign up first as student. Then admin will accept your registration if you are an authrized user for using the system.Please go through our registration form of signing up for our system.
For more details please go through our contact us link.

How long have I got to complete the course?

You have 90 days to complete the course from the purchase date.

What hardware and/or software do I need?

Minimum Computer Hardware/Sound Requirements

A standard multimedia Internet-ready computer is required. This means your computer needs to have speakers and a sound card. Before purchasing a course, you should try listening to the free Demonstration Seminar to verify the readiness of your system. If you have any doubts or questions.

For Windows Users (98se, ME, XP, NT 4.0, 2000) ONE of the following Web Browsers

• Internet Explorer 4.0, 5.0, 5.5, 6.0
• Netscape Navigator 4, 6.2, 7.1

For Macintosh Users (9.2, OS X 10.1 or later) ONE of the following Web Browsers

• Netscape 6.2, 7.1
• Microsoft Internet Explorer 5.2

Additional PC Requirements

Macromedia Flash Player 5 or higher for presentations and courses, You can upgrade your Flash plug in here.

Internet Connection

Your PC or Mac needs to be connected to the Internet, either through a dial-up modem or a direct connection via a LAN or Broadband ISP connection. The minimum recommended modem connection is 56 Kbps.

What Internet connection do I need?

Your PC or Mac needs to be connected to the Internet, either through a dial-up modem or a direct connection via a LAN or Broadband ISP connection. The minimum recommended modem connection is 56 Kbps.

Before you purchase a course, visit the free demonstration seminar and see if you have a satisfactory experience. If not, then try to revisit this seminar at another time, when your connection may work better, or try to visit this site from somewhere that you know has a higher speed ISP service, and see if the experience is acceptable.

When are the courses available and what are your support hours?

eClassroom.com.au courses are available 24 hours a day, 7 days a week.

There is a scheduled maintenance window between 1000 and 1400 on Sunday, when services may not be available, if work is being performed.

Please call us for support on telephone between  Monday to Friday.

How are my CE/CPS credit units logged?

The email you receive detailing your course purchase, Tax Invoice and Course access, also contains details for your records of the course ID, course title and the number of CE/CPD credit units you receive when the course is completed. Once you have completed the course and satisfactorily answered the questionnaire,you will have the opportunity to print a Certificate of Completion which should be retained to substantiate your logbook records.

eClassroom.com.au will also retain records of courses purchased.

How do I contact you?

View "About Us" for all our contact details.

How can I receive updates on new courses?

You will be informed by admin the latest updates of Virtual classroom or you can also get the current updates on the homepage section called BULLETIN BOARD.

What are the Tutorials?

In tutorials you can check your mind or knowlege by yourself. It is similar to the tests, but in tutorials, you can check your answer immediately after selecting your choice.It will help you to know the right answers if your one is wrong.

Can I Download the lectures?

Yes you can Download the lectures.

Can Student Upload the Forms & Study Materials?

Yes you can. If student want to upload the Forms & Study Material he should just send message to Admin with the attachment of corresponding material. The Admin will Verify it and he will upload it so that it can be sharable by all the users.